The Tool Library is back with our contactless Tool Library To-Go Program!

Dear Tooligan Friends & Family, we want to thank you so much for providing us with feedback so that we can best respond during this crisis. We will begin rolling out this contact-less borrowing system, and would appreciate your continued feedback. We hope to meet your needs while keeping the health and safety of all Tool Library members, volunteers, and the broader community as the top priority. 

While The Tool Library’s storefront will remain closed to the public, you can now order your tools ahead of time and pick them up next door at The CoLab! Please refer to the information below for directions on how to reserve your tools for pickup, updated borrowing procedures, and general guidelines.

To help keep our doors open during this challenging time and cover the extra cost of sanitizing tools and protecting our volunteers, consider renewing your membership (op-ing in for auto-renew!) or making a donation.

THREE WAYS TO RESERVE TOOLS

Online Form

Fill out the Tool Pick-up form with your name, phone number, member number,  desired tools, and preferred pickup day and time.

 

Wait for someone to call or email you back to reserve your tools and confirm your pick-up time.

Email

Email info@thetoollibrary.org with your name, phone number, email, member number,  desired tools, and preferred pickup day and time.

 

Wait for someone to call or email you back to reserve your tools and confirm your pick-up time.

Phone

Call or leave a voicemail with your name, phone number, member number,  desired tools, and preferred pickup day and time.

 

Wait for someone to call you back to reserve your tools and confirm your pick-up time.

PICK-UP PROCESS

  • Please utilize one of the methods listed above to reserve your tools ahead of time.
  • For same-day pickup, reservations need to be made by noon of that day.
  • Tools will be available for pick-up in The CoLab located right next door to The Tool Library (9 W. Northrup Place). When you come in to pick up tools there will be a table to your immediate left, labeled “PICKUPS” for tools to be picked up. 
  • Your order will be labeled with your name. It will already be checked out, you can take it and be all set. You should receive an email confirmation with your due date.
  • If someone is in the CoLab when you arrive, please wait outside until they exit to come in. 

 

DROP-OFF PROCESS

  • You do not need a drop-off time as long as you are dropping off between 2-6PM on Thursdays and Fridays or 10AM-2PM on Saturdays.
  • We recommend sanitizing your tools before returning them to The Tool Library. Recommended ways to sanitize tools can be found on our website: www.thetoollibrary.org/covid19
  • Please make sure The CoLab is empty before going in to drop off.
  • Tools should be returned to The CoLab right next door to The Tool Library (9 W. Northrup Place). When you come in to drop off tools there will be a table to your immediate right, labeled “RETURNS” for tools to be dropped off. 
  • Please place your tools to be returned on the table. If tools are too large or heavy to be placed on the table, please place underneath or next to the returns table.

 

MEMBERSHIP SIGN-UP & RENEWAL

As we resume tool access via our Tool Library To-Go service, extension of memberships will come to a close. All members active on March 17, 2020, will be extended by 46 days automatically.

We will be processing all membership sign-ups and membership renewals remotely via our website and the myTurn platform. Please visit www.thetoollibrary.org/tools/ and choose either ‘Log In’ or ‘Create Account’ to pay for your membership.

If you’ve forgotten your account password, you can reset it via the email you have on file with us.

Please note volunteers will NOT be able to process membership transactions in person.

 

ADVISEMENT/DISCLAIMER

We advise that people in the most at-risk groups (older people and people with immunocompromisation) do not come in to participate in this system. If you are in one of these groups and need assistance, please let us know and we will do our best to accommodate or connect you to help.

We ask that those individuals who are exhibiting flu-like symptoms and/or have come in contact with someone known to be sick please refrain from visiting The Tool Library and borrowing tools. Common symptoms of the influenza virus may include the following: High Fever, Headaches, Fatigue, Cough, Sore Throat, Runny or Stuffy Nose, Body Aches, Diarrhea and/or Vomiting. According to the CDC, common symptoms of the novel coronavirus, known as COVID-19, may include: Fever, Cough, Shortness of Breath and/or Difficulty Breathing. If you are experiencing even mild symptoms, or have come in contact with anyone who is ill, please stay home.

HOURS OF OPERATION

Thursdsay & Fridays
2:00 PM to 6:00 PM

Saturdays
10:00 AM to 2:00 PM

GENERAL GUIDELINES

  1. You MUST contact The Tool Library ahead of time to reserve your tools. NO walk-ins will be allowed.
  2. As required by New York State guidelines, we require that all members wear a mask or face covering when coming in to pick up tools. We also ask that you wash or sanitize your hands before coming in for tools and/or wear gloves.
  3. Please plan to pick up your tools during your confirmed pickup time.
  4. Please plan to drop off tools between 2-6PM on Thursday and Fridays and 10AM-2PM on Saturdays. Please DO NOT leave tools outside of the CoLab or The Tool Library outside our operating hours.
  5. Volunteers will work to prepare your orders in the Tool Library space one at a time, and be required to wear masks and gloves as they work. The volunteer on-duty will not be present in the CoLab at the same time as members. 
  6. We will be sanitizing the high touch areas of the CoLab (doors, tables, etc) every hour. Incoming tools will be sanitized and then left to sit in a separate area of the CoLab for 72 hours before being put away.
  7. We are NOT accepting new tool donations at this time. You can support our work with a monetary donation made at www.thetoollibrary.org/donate